FAQ’s

What are your reception hours?
Monday to Friday: 08:00AM – 6:30PM
Weekends & Public Holidays: 08:00AM – 5:00PM 

I have a big car, where can I park? 
We have 25 undercover parking spaces (one carpark per room), with a 2.5m clearance. If you have a particularly long/tall vehicle, there is street parking available with plenty of room, even for trucks.

Can I charge my electrical vehicle at your motel?
Yes! We have an EV charger available. Please let our team know at the time of booking if you require this. 

How do I do my laundry?
Our onsite laundry has a coin-operated washing machine and dryer available for guest use 24/7. We have washing powder and $1 coins available at reception during office hours. 

Do you have any meals onsite?
No, we do not have a restaurant attached to our motel. We do however stock a boxed, ready-to-go breakfast available for purchase at reception. The Greenbank RSL is within walking distance, and are open from 10am til late.

What are the check-in and check out times?
Check-in is available from 2pm on the day of your arrival, and check out is at 10am. 

I’m not going to get there before reception closes, can I check-in late?
Yes! There is a lockbox located outside reception that we will put your room key in and will SMS you the after hours check-in procedure on the afternoon of your arrival. 

I have another question that I can’t find the answer to online.
Please reach out to us by phone or by email. We are happy to answer any questions you may have.